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ZipDial: Customer Service solution using a Missed Call

nfactor26 — Wed, 10 Aug 2011 14:02:47 +0000

Success of a Business greatly depends on the ease with which it can reach its consumers. Advertising, Media, Social networks, etc are widely used means to achieve this purpose. They allow business to reach the customers however they are not very flexible the other way round i.e. allowing customers to contact the businesses.

Customer response can help collect valuable information like what the consumer thinks of products, what are the most common difficulties the consumers face while using a particular product, etc. However, in most cases, the consumers have to incur the cost of communicating to the Business, say by sending a text message or calling them. There is toll free number of course, but it is pretty expensive and hence not feasible for every Small and Medium Enterprise.

The question arises what shall be done about this? Well, the answer lies in our everyday phone habit! “Missed Calls”.

I am pretty sure most of you are wondering how Missed calls can help an organization get response from customers. Thanks to ZipDial, it is possible! ZipDial Mobile Solutions Pvt. Ltd is a Bangalore-based company founded by three Technology entrepreneurs.

Our team had an opportunity to interview ZipDial’s Founder & CEO, Valerie Rozycki Wagoner and she told us about how easy it is to use Zipdial and how its helps Large or SMEs to grow their business as well as gets the businesses connected with its customers easily.

We were quite surprised to know how the simple idea of “making a miss call” turned into such a huge business idea. Although it was a short interview, we were convinced of how useful it can be. And the demonstrations that followed made it even more clear!

For those of you who are wondering how making a miss call can help improve relationship with customers, let me explain…

ZipDial helps Business organization to get easy feedback from their consumers, by assigning the businesses a unique Phone number where the customers are just supposed to give Missed Calls. When you call this number, your call is automatically disconnected after one dial tone, hence its a Missed Call and the customer is not charged for it. When a Missed call is registered from any number, the Customer Support executives contact the Customer or any pre-defined action takes place (example: an SMS is sent to the Customer). It has been observed that response from consumers has increased up to 200% or even higher for organizations that use ZipDial.

Let us take an example of how Zipdial can be used. Imagine you are in a restaurant and you need to provide feedback whether the service was good or not. If the restaurant is using Zipdial, all you have to do is ZipDial the number on its menu card. Now you receive a text message providing the options and you reply with your answer free of cost. Its so easy!

Give it a try by dialing 080 300 500 55 (ZipDial for cricket). You will get the latest Cricket scores via SMS.

Some of the most important Services offered by ZipDial are:
ZipDial to Convert: Get increased responses to your ads by 200% or even higher.
ZipDial to Connect: Build customer loyalty with on-demand mobile updates.
ZipDial to Verify: Instant verification of your customer’s mobile number. Also for account registration, login, transaction handling, etc on your site.

Some of the business organizations already using ZipDial include Kingfisher, KFC, Pepsi, Sanofi-Aventis, etc. Kingfisher used it during IPL and on the very first day of IPL it received 4 million responses in a single day using ZipDial.

Ms Valerie said, “We aim that at least 1 lakh SMEs paying a minimum Rs. 2000/month using ZipDial by the next few months as setting up a ZipDial is a matter of few seconds, and it shows nearly 200% improved responses.”

Waatp: Real time Online People’s Search

Rohit Sane — Thu, 17 Mar 2011 09:36:08 +0000

What do you do when you need some information about a particular person? The most likely Answer in todays age is “Search on the Internet”. But HOW? Do you type in the name of the person in any major search engine and expect information regarding him to be displayed? This is a very lame approach..

You must try something which will reveal most of the information regarding the Person you want to know about at one place.

So, your one stop answer to people search online is Waatp!

What is Waatp?
It is a people search engine where you can find a lot of details about anyone you need. You just need to type in the Name and the Surname of the person and you are showed a list of people with the same name residing at different places. The feature of searching for names by location is under development.

Then you may select the person of your choice and get more information about him/her.

The Best part about Waatp is that it is completely FREE to use and you do not need to pay any registration or usage fees to use it.

What kind of Information can I get through Waatp?
Waatp gives you a wide variety of information regarding the Person including his/her Physical Address, Pictures, Videos, Social Networking and MicroBlogging Profiles, Webpages where the person is mentioned, Blogs, etc.

Whom can I find through Waatp?
Waatp has the database of more than 200 million people and it is growing at a fast pace. Currently, only USA residents can be found and developments are underway to accomodate the entire global population. If, for some reason your Name is not found, then you can use the “Add Yourself” feature which is going to be introduced soon!

What is the future of Waatp?
The guys at Waatp are continously striving hard to add more features into this People’s search engine and they plan to roll out some important additions in near future. Among the prominent being the inclusion of seven different foreign languages so that people not comfortable with english can also use it with ease.

So, just hop-in to Waatp and let us know what you think about this brilliant service..

Hands On: Facebook Mail (Facebook Messages/Email, the first look)

Rohit Sane — Sun, 05 Dec 2010 16:14:51 +0000

Facebook earlier had showed us the features; they were cooking something for the Facebook Mail. It was released two weeks back and one of our member have finally received an Invitation to have his hands on the new service. He is already in love with it!

The wait is now over, Facebook has now started rolling the new mail to its subscribers slowly. Not everyone has got the invites to try it out!

“The worlds first informal Mail”, as quoted by Mark Zuckerberg, the founder of Facebook.

It lets you send attachments and communicate on the go, it integrates Chat, Facebook Messages and SMS into one (but for my friend, the SMS thing didn’t work!)

I don’t know whether this is a boon or a curse but Facebook saves the chat history in messages, so that you can read the whole conversation again and again, anytime you want!

We don’t know how is it going to fare or how far this will go but at the end of the day this is add to the competition in this Email market!

Here is a quick demo of it in action:

10+ Websites to Find Diwali Messages

Rohit Sane — Thu, 04 Nov 2010 13:48:39 +0000

Diwali, the Festival of Lights is here and the atmosphere seems to be vibrant, joyous and full of colours. We always celebrated this festival by lighting lamps and bursting fire-crackers. But, in today’s times when pollution needs to be curbed, we must take the “E-route”. We can send Greetings, Diwali Messages, SMS‘s, etc to greet our relatives and friends.

Wishing everyone a Happy Diwali! I hope all the readers of Tech Freak Stuff have a Cheerful time.

I am going to give you a list of websites where you can get Diwali Messages i.e. Diwali SMS Text Messages

Desi Hot Masala – Get Diwali Messages in various Indian Languages
SMS Fun Online – Diwali SMS Text Messages in Hindi and English
VGreets – Diwali Messages in English
Festivals Of India - Some messages here are quite long
All Best Messages – A wide range of Diwali Messages is available here
SMS Heat – A long list of SMS’s going into hundreds
SMS 4 Smile – Diwali and New Year Messages
D Greetings - You can customize the messages too
Max About Mobiles – A long list and also has an option to directly send Diwali Messages to any Phone
Only Messages – Diwali Messages and quotes
InfoCera – Great Collection of Text Messages for Diwali

Make Free International calls anywhere in the world

Rohit Sane — Sat, 18 Sep 2010 16:01:51 +0000

I know you would be very surprised to read the Title and it may sound too good to be true! But this is really possible.. You can actually make calls (to any phone number) to anywhere in the world for free using your Computer and Internet connection. This mechanism is generally known be the name”VOIP” (i.e. Voice over Internet Protocol)

(Read: Send Free SMS Text Message from Computer to Phone worldwide)

You can call any phone number anywhere in the world for free using a service called Evaphone. Using this service is pretty easy; you just need to visit its website and then select the Location of the person whom you want to call. Thus, you only need to know the Country where the the Person is present (of course, His/her phone number is required too)

After selecting the Country Location of the person, Dial the phone number and wait.. You can see a small Advertisement or the progress of the Call you are attempting to make. Once it starts ringing, you can understand that you have successfully connected to the Callee.

You can clearly hear the person speak and your Voice is also transmitted over the Internet Channel without any disturbance (atleast I didn’t get any issues) So, you have successfully made a Voice Call to an International Location for free over the Internet.

Now, you may wonder weather this Service completely free? The Answer is Partially YES! This service allocated a minimum time duration of a call to any country. After the stipulated time is over, you Call gets disconnected automatically. Example: Free Calls to India mostly last for 15 seconds, while free Calls to USA lasts for a minute or more.

The Best Part about this service is that you don’t need to Download any Files or Register an Account for making Free International Calls. But, if you want to Make some Cheap International Calls, then they have fixed rates which are well below the Average rates. So, don’t wait to Call your loved ones abroad.. Just visit Evaphone

Send Free Text message to anyone worldwide from Computer to Cell Phone

Rohit Sane — Fri, 14 May 2010 13:51:58 +0000

It costs money to send a text message from your Mobile Cell phone to another Cell phone. So, why cant we use another Free text messaging options available online? You can send Free SMS to any mobile phone number anywhere in the world from your Computer enabled with Internet.

I am listing 4 Sites which give a good service when it comes to sending Text message from Computer to Cell Phone. I am personally tested all of these websites in India but they are meant to work in most of the countries around the world. So you get Worldwide free SMS Text Messages for free!

SEASMS
This is a Cool website where you can send a free SMS and you can receive the Delivery repost of the SMS too. This is an amazing feature. They don’t even require you to register to their website.

There are two different sections in their website, one to send SMS to people in India and other to the Worldwide Audience. You can also select some Cool SMS from their Gallery and send it to your friends.

160by2
You need to register to this site using your Cell Phone. Just give then your Cell Phone number and they will send you a confirmation Password. You need to put that password on the Confirmation web Page of the Site and you can use the website from then on to send Unlimited SMS to anyone for free. [it allows sending you to Seven countries in the world]

The best part is that, the message is received by the recipient from your phone number. So basically the recipient thinks that you have sent him the Text message but actually it is sent through the Internet.

WAY2SMS
The same registration format as above is used here too and even the features are the same. But you can send Text messages to many more countries through this site. The recipient receives the message as if it was sent from your Phone.

Google SMS Channels
You can create your own Google Channel and Add your friends in it. You need to verify your Mobile Cell Phone number and then you can send messages to anyone in your Subscription list.

Tell me how you find these sites. I hope it will help you for sending Free Text messages to your friends..

An SEO and Webmaster’s Forum with a Difference!

Rohit Sane — Wed, 21 Apr 2010 11:38:44 +0000

Everyone of us have visited some forum or the other, so I don’t really need to tell you what exactly a forum is. I recently visited just-another Webmaster’s forum and was quite astonished to see the quality of content there. In most forums, some users ask doubts and others mostly answer, even though this system prevailed in this forum, it also had a lot of users posting Useful and Helpful Content for others rather than just getting their doubts solved. I got a feeling of belonging there..

The Forum is named as We Dost Forum. Exactly as the name suggests, it appears to be a community of friends which you can join to share your opinions and thoughts with a wider audience. The members of the Forums can be called as Dost’s in the real sense.

This Forum basically covers a wide range of topics. To mention a few:

Computer Hardware and Software
Search Engine Optimization
Webmaster discussions
Business and Affiliates
Career help
General and Mobile discussion

Now there are basically three points which I felt are making this Forum stand out of the Crowd:

An active community of people who are always present to help you out in Need and Solve your Doubts. And the user base is constantly increasing!
The Administrators and Moderators are pretty Open for all the Suggestions and Feedback and they try to keep the Forum very User-Friendly.
Also, I have been observing that people share some very Rare stuff here and there are very less Spammers.

Apart from this, I have a list of three important reasons for which you should join this forum:

You can make money through Affiliates i.e by referring people to join this Forum and by Contributing to this forum, like creating new threads and Answering the questions which people ask.
It is a pretty new forum, so you have a very good chance to be among the most popular people here! And once you get the authority in this forum, it will be very easy for you to influence people for your benefit.
It will be easier for you to make Career decisions and take up some Freelance jobs mentioned in the forum topics.

Now finally, Let me correct my mistake, It is not just-another Webmaster’s forum…Its really worth the Discussion! Even after reading all this, What are you waiting for? Just Go and Register at We Dost Forums!

No related posts.

How does your Website/Blog look on an iPad?

Rohit Sane — Mon, 05 Apr 2010 13:01:12 +0000

Apple’s latest product i.e. iPad is out in the Market and People are going crazy buying it. Now it is expected that it will slowly start dominating the way people surf websites, as the case happened with the iPhone. So, its better to modify your website appropriately for the iPad right at this time. I may sound very eager to do so as the iPad is launched only in USA as of now, but still…

I just found out a service named iPad Peek which helps us get the feel of our favorite websites as they would appear on the iPad. So, if you cannot afford the iPad or you are waiting for it to launch in your Country, then you can just enjoy the feel for now.

You must keep in mind that the Apple iPad browser has a default resolution of 1024 x 768 pixels, so your websites may look a bit different than your normal desktop of Laptop browsers.

Using iPadPeek, you can test the appearance of your website in two modes, Landscape mode and Portrait mode. When you wish to shift between the modes, you just need to click on the top edge of the iPad image.

For developers, This tool is Open Source, you can get its source code here.

Web Hosting geeks: Solution to all your Web Hosting problems

Rohit Sane — Thu, 18 Mar 2010 15:25:05 +0000

If you are a newbie to Creating websites and Selecting Web Site Hosting providers, you are surely going to be confused as a lot of options are available in the market. Now what will you do? Will you ask everyone about their Favorite hosting provider? It will be very difficult if you keep approaching every other Web-master about their favorite web-hosting provider.

So, what you can do is, Just go to a site where reviews of Web hosting providers are put up. Now which site do I recommend for this purpose?

The simple answer is Web Hosting Geeks.

Now the question is why do I recommend this site?

Some of the questions which come to the mind of every Web master:

1. Can I do multiple Domain Hosting on the Server?

2. What all services does a particular web host give?

3. Are the users of this web hosting provider happy with the service?

4. Does it satisfy my Web Space requirements? And so on…

All these questions gets solved easily when you use Web Hosting Geeks.
It contains Answers to all the possible questions you will have in your mind. There is also a particular section which rates each Web Host on the following points:

Tech support
Customer support
Software
Traffic
Reliability & Uptime
Space
Price
Quality
User-friendliness
Average Rating

Because of this, you get a basic Idea how Good a particular web hosting provider is for you.

Also there a many categories to select from, for example: The dedicated hosting category, the Windows Hosting category, etc

This makes it easy for users to browse through the sections of their Need and Interest without getting confused in the site’s composition.

The best part is that each web host is reviews by normal customers like us and they share their views about the Service. So, we get the whole and the correct idea how good the provider is.

Now tell me how you select your web host and did Web Hosting Geeks help you during your selection?

The best and the Fastest torrent Downloader!

Rohit Sane — Sat, 30 Jan 2010 11:59:13 +0000

As the Internet bandwidth is getting cheaper, people have started using torrent to download files. There are many torrent search engines, which allow you to search for torrent files of your choice. You check the review of the torrent file, see how many peers each file has got and download the file which has a good review and a lot of peers.

Sometimes, it takes really long to find such a file, which meets all these requirements. So what to do, keep searching in the same old way? Of course not!

Try out Nerrot. It is an instant torrent downloader which allows you to search for any file you want and then download the torrent file which has the maximum peers. Unlike other torrent search engines, it doesn’t give you a list of matching queries. It directly ask you to download the torrent file. So, you don’t have any choice and you cannot decide which file to download.

This may feel weird, but according to my experience, all the torrent files have more than 15-20 seeders and and the quality is also good. You just need to judge that the torrent you are downloading is proper and the one which you exactly need, by Observing the name of the Torrent file properly. Let me tell you, it is the Fastest Torrent Downloader I have used.

Thats it! Start downloading torrents the easiest way now…